It depends on when you contact them. Don't fall for the "We'll send a box in a week or so." trick, they don't. You end up having to send your own box. It can take anywhere from one week, to a month.
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mine has been fixed twice and it usually takes about 2-3 weeks
it's free.i think
You can leave your Xbox 360 on as long as you want. But doing this make your Xbox overheat.
usually you should go on the web and search up "Xbox fixers (then type the initials of your state and town because i got my dsi screen fixed by Searching ds Fixers my screen hit a wall thts why...
if your xbox is less than two years old microsoft will fix it 4 free. if not u hav to pay 4 it