you have to have done the event at spear pillar.and then the guy who was the blocking the way to sunyshore city will be gone.
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sunshore city
go catch Giratina and then go to the Sunshore City gym and fight the gym leader
You can find a Shell Bell at Hearthome City in Pokemon Platinum.
In Pokemon Platinum, Diamond, and Pearl, the department store is is Veilstone city.
you surf