Its because There's two answers 1 is you are on a server that has only UNLIMITED safe chat. 2 your penguin is UNLIMITED totally. (to fix that go to manage account okay)
Chat with our AI personalities
The chat bar is already added to your club penguin account when you make your penguin. Its at the bottom edge of your screen.
because penguins can't talk you silly
To talk on Club Penguin you have to go down to the blue bar and there will be another long white bar on it and you just type what you want to say on it and press enter on your key pad, Hope That Helps!
You talk to them and do there mini missions they assign you.
You have to have your parents get an email.