Restart your computer or reinstall it. it could be a glitch or its a game problem that needs to be reinstalled
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to stop it from freezing i would turn the DS off and start the game again
you can't. send it back for a refund.
If you need to fix a freezing problem on Pokémon Soul Silver, you are most likely playing an illegitimate copy. Use a legitimate copy for the best experience.
Keep playing missions then you unlock parts for it
you have to get the spare parts. salvage macines with your wrench for spare parts