PIN is your secret code to you card, it is needed to prevent other people from using when it's lost.
Think this: If you had no PIN to your card and you lost, other people will be able to use it.
So it protects your card from being used.
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Visit a branch of your financial institution and request to reset your pin number.
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You don't ! The PIN associated with a person's account is their business - known only to them and the card company. Even bank staff have no access to a customer's PIN.
You have to buy a neocash card because my friend gave me a pin code and it said this code is invalid.
It is very rare in the U.S. to have a credicard that requires a pin, but it is very common in parts of Europe.