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Do I need to use RSVP cards?
Normally, the reason for RSVP cards is to remind all guests to respond with a yes or no. This makes it easier on you to record how many guests you should expect. However, if it is a small wedding and you keep close contact with all guests, you may not need to send RSVP cards.
How can housekeeping and front office cooperate to achieve guest satisfaction in a hotel?
The front office in a hotel should ensure that the housekeeping department is doing their job everyday. This will keep guests happy, and will keep them from complaining to the front office staff.
What precaution should hotel keeper take when ejecting a guest?
A hotel guest that needs to be ejected should be escorted off the property by law enforcement. This will keep all guests and management safe.
Application of computer in hotel and restaurant management?
Computers help managers keep up with when their guests are leaving and arriving. This helps them not overbook their properties.
How concierge department can increase the sale and profit of a hotel?
A well informed concierge staff will keep the guests happy, and that will bring back repeat business. It will also encourage guests to refer their friends which helps the business grow. When the businesses that the concierge uses are happy, they will also refer their clients and bring in even more guests to the hotel. It's a win-win situation all around.
How do you get to level 5 stars on your sims?
You have to keep checking back at the hotel for more guests so that you move them into your town. And also build stuff for business sims.
Why guest stay to hotel need to register?
Registration is helpful for both guest and hotel, in various ways. It satisfies the legal requirements for hotel to keep records of their guests. It provides a record of arrivals (as opposed to reservations), which may help to account for residents in the event of fire or other disaster. It provides management information: e.g.. About the proportion of arrivals to reservations; occupancy statistics; the national origin of guests and so on. It confirm guests' acceptance of the hotel's terms and conditions (if they are asked to sign the register). It occupies the guest while the receptionist checks booking records, allocated rooms, prepares keys etc.
What is the purpose of save the date cards?
A Save the Date card is usually used in relation to weddings. It is sent out to guests before invitations to remind them to keep that date in the calender free.
What is an entertainer in hotel?
An entertainer in a hotel is someone who performs to entertain guests, typically through music, comedy, or other forms of live entertainment. They're there to add some pizzazz to the guest experience and keep boredom at bay. Think of them as the hotel's version of a jester, but hopefully with better jokes.
Give a guest a Hilton salt survey?
Hilton corporate sends out the survey to randomly selected guests, the hotel cannot determine who gets one and who doesn't. The survey is sent out by Medallia and guests whom receive them rate the hotels based on their stay. If you get a random survey one thing to keep in mind is that anything below an "8" is failing to the hotel. The other thing to do is grade each area individually. Just because you have one fault at the hotel don't kill all areas.
Are hotel gift card safer then money?
Hotel gift cards can be safer than money because they can be replaced, whereas cash cannot. That is, if you report it stolen early enough. Now, keep in mind, though, not all hotel chains offer this type of benefit, so you should do your research before purchasing a gift card for a specific hotel chain.
Room boy job responsibilities for a hotel?
A hotel receptionist has many responsibilities. They will answer calls and make reservations. Additionally, they will help people check into the hotel and make sure that guests have everything they need in their rooms.
