Scrooge's nephew Fred encountered Bob on the street and showed sincere concern and empathy for both Bob and his wife (whom he'd never even met). He gave Bob his card and urged Bob to call him if he ever needed anything. Bob felt that kindness was almost as good as if he'd solved their problems.
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During the visit of the Ghost of Christmas Yet to Come, Scrooge is shown a scene where Tiny Tim has passed away, and witnesses the mourning of the family. Bob Cratchit recounts a passing moment with Scrooge's nephew, Fred. Fred, being a naturally affable person, was genuinely sympathetic to the Cratchit family, and told Bob to "come to me." Bob was deeply touched by the gesture, and even speculated that Fred might be able to find their son Peter a "better situation." This thought both encouraged and comforted the grieving family.
Scrooge's nephew shows kindness to Bob Cratchit by inviting him and his family to a Christmas dinner despite Scrooge's objections. He also expresses genuine concern for Bob's well-being and understands the struggles he faces working for Scrooge. This gesture demonstrates his compassion and willingness to help those in need.