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If you mean your account you can't you would have to buy a new webkinz and make a new account
I emailed Teamlava, the producers and asked them if I could restart my account. They replied saying that for right now this game isn't able to restart.
There are many reasons, because u didn't log on for a long time, someone knew your account and deleted it or u deleted it.
by loging into your pokemon.com account
you need to click on your picture, then look for "Restart Game". you will then need to provide your password to authorise it, then you will be returned to the home page and your account will no longer exist.