Some examples;
Almost every moder application support automation
(examples; Office platform with biztalk, CRM: Salesforce.com , Case Management etc )
example solutions;
Invoice scanning and approval process
Post scanning , OCR and automated distribution to email
Document review and publication work flow
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Office automation is the various computer hardware and software required to electronically create, organize and store office information. It includes operating system software, keyboards, mice and printers.
Knowledge work systems and office automation systems serve the information needs at the knowledge level of the organization. , where as office automation systems primary aid data workers (although they are also used extensively by knowledge workers)
yes
data exchange data management
Office automation applications are commonly used to handle various things automatically. The most common application is the auto-responder which responds to emails as per the settings.