There can be several causes for RuneScape not working correctly:
* Make sure you have the latest version of Java installed. * Make sure you are using a browser known to work with RuneScape, such as Firefox, internet Explorer, or Safari. * If you are trying to use RuneScape in high-detail mode, make sure you have a powerful enough video card and that the drivers are up to date or you have a firewall or security program installed on your computer
open it and disabel the firewall and windows firewall
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Runescape may not load in your computer for many reasons. However, the most common reason is because your computer does not meet all of the requirements to run the program, or if your computer is not connected to the internet. Follow the related link to try and resolve your problem if you have one still.
Clear your cache, or restart the computer then try again it should work.
There is no specific "Jagex installation" or "RuneScape installation". RuneScape requires Java, but if you uninstall that, lots of other sites may not work as well. Your best bet would be to get a program of the "parental control" type that lets you control what websites can be used by users of the computer.
as long as your java is of a new version, runescape should work fine.
If you have an apple computer then you can't download it. If it's not that then your computer is to old.