the 5 master key is : Honest,trustful, insistent,persistent, what you do keep on what's your words.
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You can`t, you`ll have to call Nintendo there number is 1-800-255-3700. and tell them your inquiry number, then if your an adult they will tell you the master key if your a kid you will have to let Nintendo talk to your parents.
They just have to go to Parental Controls, and keep selecting I Forgot until it gives you an Inquiry Number. You then go to the website and type in your inquiry number where is asks for a confirmation number (they are the same thing) and select the correct date from the drop-down menu. It will give you a master key code that you can use for unlocking Parental Controls. This website also works for the DSi. NOTE: With the DSi, it can be very hit-and-miss, since there are reports of it working, and reports of it failing.
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