Very easy
Chat with our AI personalities
take the test
you have to go to the phone facilty and take the test
you click on another penguin and report them, then you are loved by everyone and you become an agent instantly.
There is a tour booth were you have to take a test. if you pass the test you get a tour guide hat!
The beta test hat, it was released the day Penguin Chat was changed into Club Penguin by Disney....... But Club Penguin is way better!!!!!!!!!