Go to the main site and forums, suggestion and post it there
Chat with our AI personalities
you can press T to talk
There is a contact form for suggestions via the official Runescape website. You can find it in the support center under account help.
To send a message, press t and then type in your message. When you're done, press enter.
you send a redstone signal to it
I had the same problem, even after 24 hours. Just try ordering it again and it should send