On the bottom of the controller you plug it in.
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A good gaming headset for Xbox 360 is a Turtle Beachheadset.
A person can chat on the Xbox 360 by using a USB headset. The USP headset has both speakers and a microphone. If a person has an Xbox 360 account they are enabled to chat with other players on their contact list during game play.
The headsets start from $4.04 to $300.
that sounds like a problem with your system you should talk to 360 techs about it
depends on which headset you are using. Bluetooth or wired? 360 Bluetooth headsets will only work for 360. Wired you can use for in out output using the right adapter plug-in.