Make sure your Pokemon are capable of loosing a battle, or is poisoned. If your Pokemon are not poisoned, (all of them), make sure you left at least one battle before you get HM Cut, and then let all your Pokemon faint somehow. The ship will not set sail, and you can come back when you have a Pokemon with surf. Use surf of the wooded-looking bridge before entering the Anne, (Go right) and soon you'll see the truck. This truck will NOT give you mew, so this is kinda pointless.
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S.S Anne is in Vermillion City.
YOU get your own room usually in the left in the beginning of the boat
Once you get off the S.S. Anne, you can not reenter the cruise ship, it sails away once you leave.
there is no ss anne that's in the kanto region. Pokemon platinum is in the sinnoh region.
this is how to get to the ss anne its in viridian city or a city buy the sea