The starting area in both PokeMon SoulSilver and PokeMon HeartGold is in fact the region of Johto as the games are remakes of the original PokeMon Gold and PokeMon Silver for the GameBoy. It is only after you complete the Johto storyline that you are able to progress and visit the Kanto region.
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Johto
In Pokemon Soulsilver, you can get a Net Ball from Johto in Goldenrod City. You have to win it from the Goldenrod Dept. Store lottery.
In HeartGold and SoulSilver you can register all the phone numbers!
You cannot get to the Hoenn region in Pokémon SoulSilver, the only regions that are available in SoulSilver are Johto and Kanto regions.
She's not in soulsilver, heartgold and soulsilver take place in Johto and May wasn't introduced intill the Hoenn reigon.