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You can not check email in Moshi Monsters. Moshi Monsters does not provide email as part of the game, just messages on the Pinboard. To check email for messages from Moshi Monsters, you need to use the email account you provided when you registered for Moshi Monsters. You may have to ask your parents/guardians to go to their email account to find the messages from moshi monsters.
Moshi Monsters does not provide email. Members use the Pin Board to communicate. When Moshi Monsters talks about an email, they mean the email address you used to sign up for your Moshi Monsters account. It may be your parent's email address.
To activate your account on Moshi Monsters, you have to go to the email account you used to sign up for Moshi Monsters membership. This may be your parent's email address if you are under the age of 13. You should find an email from Moshi Monsters that has an activation link in the email. Click on that link or copy and paste it into your browser and that will activate your account. If you are using a Moshi Monster Time Card to pay for membership, there should be instructions on the card. You have to be signed in to your Moshi Monster account before you can activate your Time Card.
When you registered for Moshi Monsters, you should have entered either your email address or your parent's email address. Go to that e-mail account and check for an email from Moshi Monsters. There should be an activation link in the email. To activate your account, please click the link in that activation email. If the link does not work, copy and paste the link into your browser address bar. If you cannot activate your account then you should send an email to help@moshimonsters.com.
When you get the message that the email and the owner name do not match in Moshi Monsters, it means that you are not giving the correct owner name with the email address. It may be that you used a different email address when you signed up for the Moshi Monsters account. Children under the age of 13 use their parent's email address to sign up on Moshi Monsters.