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To deactivate an account, the user will have to send the following information to Moshi Monsters by email:
1. What is your Monster Owner name (the name you use to login)
2. What is your Monster's name
3. What email was used to register the account?
4. Why do you want us to delete the account? (Optional)
(If you have more than one account you wish to delete, you will have to include the above information for each account.)
Send the above information to: hello@moshimonsters.com
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How do you restart your Moshi Monsters account?
If you have not used your account for awhile, you should be able to log in with your password and username. If you had a paid Moshi Members account and the subscription has run out, your account will be a free basic account with limited access to Moshi Monsters. You will have to pay for another subscription to get the Moshi Member account back. If you can not log in to you Moshi Monsters account, you can contact Moshi Monsters using their Contact Us web page.If access to your Moshi Monsters account was suspended, you have to wait until they allow you to access your account again. If your Moshi Monsters account was terminated, removed, or canceled, you can not get it back again as Moshi Monsters will have deleted it.
How can you catch a Moshi on Moshi Monsters?
A Moshi is what the monsters are called: "Moshi Monsters". You can not catch a Moshi Monster, you adopt a Moshi Monster when you start your Moshi Monsters account. Choose carefully as you can not change your Moshi Monster once you have verified the account.
How do you get a Moshi Monsters account without an email?
You can not get a Moshi Monsters account unless you have an email. Moshi Monsters needs to be able to authorize your account and communicate with you and they can not do that unless you or your parents have an email account.
What happens if you are suspended on Moshi Monsters?
you will not be allowed on your moshi monsters account
What if you do not activate your account on Moshi Monsters?
If you do not activate your Moshi Monsters account, the information will be deleted after a certain amount of time.
