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I struggled with this same problem for 2 days. Batteries changed, followed the directions through time and again--but no luck. I couldn't get past the "sync" screens in the actual game and the website had no other solutions. I finally decided to try "syncing" without the skylanders game in the console. I had my child play another game. I pressed the button on he USB plug and it stayed solid red light, then I pressed the power button on the portal and it stayed solid red light. We then switched the discs in the console to the skylanders disc and reset the wii console and it has worked fine since. Hope this helps others that have had problems--I was ready to return the portal and USB to Activision.

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Q: How can you sync your kids skylanders power portal for the wii it will not sync and you did everything in the troubleshooting changed batteries etc?
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