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The first or second level managers (line managers, office managers, supervisors) directly responsible for production of goods and services, and supervision of clerical staff and shop floor employees.

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12y ago
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12y ago

A frontline manager ensures not only the day to day month to month running of staff and duties but also maintains a high level health and safety and provides a positive work enviroment. Able to delegate and discipline staff. Train and do a majority of the jobs. Develop personal development plans. The link between upper management and working staff. Hopefully their pay will reflect the true value of these poor individuals who carry the load of what was middle management. A product of a more flatter management structure.

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Q: What are front-line managers?
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