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Call centers are used to answer a large volume of telephone calls. Usually, large companies use call centers to field questions from customers and to assist new clientele. A held desk, financial support and sales support for a company, can all be considered a "call center."

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The role of call centers is to handle incoming and outgoing telephone calls for an organization. They provide customer support, sales assistance, technical support, and other services to customers over the phone. Call centers play a crucial role in ensuring customer satisfaction and maintaining a high level of communication with clients.

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Q: What is the Role of call centers?
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