partial listening means when a person hears only what they want
to listen
Partial Listening
Listening must be a complete process where all the communicative stimuli transmitted by the speaker are acknowledged and evaluated. Responding to some of the stimuli while ignoring others will make a listener miss important facts and points that are needed for clarity and understanding.
A speaker's voice, mannerism, grammar, and pitch will increase or decrease the listener's tendency for partial listening. As a listener and a positive speaker, you should consciously control the urge for partial listening. This will help create an environment that produces greater understanding, and, in turn, more effective oral communication.
Preferential Listening
Listening that is directly affected by a person's beliefs, interests, or emotions is preferential listening.
Just as people may see what they expect to see, listeners may listen for what they want to hear. Personal background, experiences, habits, and family tradition will many times change or distort the speaker's intended meaning into what the listener really wants to hear. Miscommunication is usually the result of preferential listening.
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