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Call centers are used to answer a large volume of telephone calls. Usually, large companies use call centers to field questions from customers and to assist new clientele. A held desk, financial support and sales support for a company, can all be considered a "call center."

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15y ago
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2d ago

The role of call centers is to handle incoming and outgoing telephone calls for an organization. They provide customer support, sales assistance, technical support, and other services to customers over the phone. Call centers play a crucial role in ensuring customer satisfaction and maintaining a high level of communication with clients.

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Q: What is the Role of call centers?
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Related questions

Why are the call centers started?

Call centers are stared in a lot of developing companies due to small pay there. Most of the big companies in the world have moved their customer service to such call centers. So regardless of what part of the world you are in, when you call to get help with your computer or tv, your calls are answered from such call centers.


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There are several major companies with great call centers. Banks and Cable companies have great customer service call centers.


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