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Something similar happened to me. My own insurance company was actually going to just pay the other person's insurance company since they had decided I was "At Fault". I wrote a letter that I was not in agreement with this and stated my reasons why I was not at fault. It went into arbitration by a third party and I was determined to be NOT at fault. I believe you have to contact your company, also check the wording of your policy for how to handle disputes. I did not have to go to court or anything like that, only a simple letter stating my case. Hope you get this resolved. God bless, Cathy

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Q: How do you appeal a claim against you by your own insurance company's claims dept when you can prove you were not at fault?
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