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Why are customer accommodation operation typically more eratic than manufacturing support and procurement operations?
Wiki User
∙ 11y ago
Customer accommodation operation are typically more erratic because they are run by the customer. And the firm has to react to what a customer wants. Let's say for example sales are down on an item one month. That customer may decide to run a sale the next month to try and boost the sales for the quarter. With out much or any notice they could double or triple the shipments that need to be processed. It is all about making the customer happy in customer accommodation operations so when they say jump, you have to ask how high. But with better communications between the logistics organization and the customers you can reduce the uncertainty and erratic nature of the market-distribution operations.
Wiki User
∙ 11y ago
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