One of the best ways to report bad service is to write a letter to the person's manager. If a large organization in involved, such a letter should be addressed either to the person's direct supervisor or to the Human Resources department. In a smaller venue, such as a local restaurant, the bad service is best reported to the manager.
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The first thing to do is approach each individual and find out what could be causing the bad relationship. It would then be wise to try and reconcile the two who are fighting. If this fails, you should report the matter to a higher authority.
in a business letter you wouldn't use such an expression. You'd start off by saying something like: I regret to inform you...the expression would be something like: "Lamento informarle que... "
As discussed many, many times here; Charging off or Writing off a debt is a required accounting entry. It is how the one you stiffed, shows the asset it was to receive (the money you we're to pay), and it expected or had already recorded as income, will not happen, and instead it has an expense, or a loss. It does not forgive the debt, relieve the debt, excuse the debt, say they won't try to continue collecting the debt, etc...it just says that it is a bad debt, uncollectable and no one looking at their financial statements should think they have any expectation of receiving income for it. It is nothing good for them...only bad. You have bad credit with them, and reasonably, they don't want to extend you anymore...or they may have to charge it off....which means not got paid and record a loss for the service they provide. I suspect your picking and choosing what they are saying. It isn't that the big bad phone company is just threatening to not provide service, it is that they won't continue unless you pay your debt. Clearly, instead of trying to find a way to believe that they are doing something wrong...perhaps you should simply pay YOUR bill? You should be thankful that many phone cos and utils do not report charge off to credit agencies...or you would find most everything else you want someone to trust you for would be denied too. See, you've shown, your a deadbeat.
Bellsouth Customer Service can be contacted by calling the number 800-288-2020, where it is possible to talk to a real person by pressing the pound key multiple times. Bellsouth Customer Service has multiple bad reviews based on the amount of time needed to wait and rude handling of clients.
Truth is, Morse Code didn't effect society in a bad way and if it did...... There would be a good reason for it.