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First, try pushing the off button. if that doesnt work u probabley locked your phone so that's why it wont turn off. Just unlock it but don't take the battery out. u can but i don't recommend it.

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13y ago
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11y ago

Because you aren't holding down the power on/off button... On most it is the top and you just hold it down until your iPhone/iPod says, slide to power off. And then you slide, and it will turn off

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13y ago

animal ka

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Q: Why won't my cell phone shut off?
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