because all transaction are there in front office
true or false ?
Front Office is a center of guest activities and an image of the hotel. Front Liner staffs must great as often as possible to all guests who are entering to the hotel to create a positive image of hotel and show the generous of hotel.
A nerve center is a place where decisions are made. If they're calling the front office a nerve center, then they're giving the people in that office permission to make decisions. Calling it the nerve center is a bit odd - for upper management to be responsible for the company's actions, then the upper management should be the primary nerve center. It's likely just a customer service ploy to say that customer service people are actually allowed to help.
Front Office Staff provide guest's with their first impression of the establishment. I think it is much harder to overcome a negative first impression than it is to maintain a positive first impression.
The White House is known as the nerve center of the executive office of the president. James Hoban was the architect of the White House.
The FRONT OFFICE is the nerve center of a hotel. Members of the front-office staff welcome the guests, carry their luggage, and help them register, give them their room keys and mail, answer questions about the activities in the hotel and surrounding area, and finally check them out. In fact, the only direct contact most guests have with hotel employees, other than in the restaurants, is with members of the front-office staff. The front office functions can be divided into five general areas: · reception · bell service · mail and information · concierge · cashiers and night auditors Two major departments are represented in this list. The employees staffing the first four areas are in the rooms department. The fifth is the financial area, where guest charges are accumulated and posted to the bills, and all cash transactions are consummated. These are all accounting-department functions, and so the cashiers and night auditors are in that department.
at home customer services
The nerve center of an army is its headquarters.
The FRONT OFFICE is the nerve center of a hotel. Members of the front-office staff welcome the guests, carry their luggage, help them register, give them their room keys and mail, answer questions about the activities in the hotel and surrounding area, and finally check them out. In fact, the only direct contact most guests have with hotel employees, other than in the restaurants, is with members of the front-office staff. The front office functions can be divided into five general areas:1. reception2. bell service3. mail and information4. concierge5. cashiers and night auditorsTwo major departments are represented in this list. The employees staffing the first four areas are in the rooms department. The fifth is the financial area, where guest charges are accumulated and posted to the bills, and all cash transactions are consummated. These are all accounting-department functions, and so the cashiers and night auditors are in that department.--------------------------------------------------------------------------The Front Office function of a Hotel is to act as the public face of the hotel, primarily by greeting hotel patrons and checking in guests.It also provides assistance to guests during their stay, completes their accommodation, food and beverage, accounts and receives payment from guests.Department is typically composed of 1. Reception 2. Reservation 3. Concierge 4. PBX (phone service system) 5. Telephonea) Front Office:  Sell guestrooms; register guests and design guestrooms  Coordinate guest services  Provide information  Maintain accurate room statistics, and room key inventories  Maintain guest account statements and complete proper financial settlementsb) Reservation:  Receive and process reservation requests for future overnight accommodations.  With technology development, the Reservation Department can, on real time, access the number and types of rooms available, various room rates, and furnishings, along with the various facilities existing in the hotel Edgar Dsouza GoaAnswerThe Front Office function of a Hotel is to act as the public face of the hotel, primarily by greeting hotel patrons and checking in guests.It also provides assistance to guests during their stay, completes their accommodation, food and beverage accounts and receives payment from guests.
Nerve Center - 2011 was released on: USA: 11 August 2012
Nerve Center - 2011 is rated/received certificates of: USA:TV-PG