"Service not available" means you are in an area that is not receiving a signal.
Cause there is no service available
You are not required to have any type of home phone service in order to get internet service. Internet service is available through your local cable company at competitive rates. There are also satellite internet services available in your area through DirecTV.
IP phone service is a type of service over the internet, as opposed to a typical phone service. It doesn't deal directly with a certain computer, but rather the network.
''when will I know if I qualify for government assistance home phone service?
There are dozens if not hundreds of local home phone service providers. Some of the major ones are Verizon, MCI and Vonage, many of these companies provide VoiceOver IP service so be sure you know what you are getting.
By digital phone service, I would assume you mean a land line telephone. The services available might vary based on your location, but Verizon and Comcast are two companies I know of that offer land line service in most parts of the US.
without regular telephone service you can still get dsl, its a service called dry loop and is available in some areas you can consult with an internet service provider about that, i Know Verizon offers it but you might have some alternate options.
At&T and Verizon are two well know phone companies in Cranberry Lake, NY
Phone your service provider and ask them
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You should know if they provide free long distance service and the price of the service. It also helps if you know whether is digital or analog phone services they offer.
If one wishes to cancel a phone service, simply call up the company and let them know. They will usually handle the stopping of the service and will send out a final bill.
As far as I know there are no specific customer service classes. When you get a restaurant management classes you learn everything you need to know about customer service too.