That will depend on where in the world you live. Many mobile phone shops will provide a service directly or send the phone for repair. There are also general electronics shops that can fix all sorts of things. Check in your local area.
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It really depends on your personal preference. A store that may be perfectly suitable for one person, may not be the one which you would like to shop in. There are many places to shop for mobile phones, such as retail stores like Walmart, or costco, there is also retail stores for actual phone service companies such as sprint, and then there are also places online, web shops, manufacturer sites, and more. There are places all around you selling mobile phones.
Buying a mobile phone is never an easy task. It's like you need to spend a lot of money to meet the updated features. You can consider refurbished mobiles. Refurbished mobile phones are a great option as long as you know what to look for. Refurbished mobile phones are the trend of using mobile phones nowadays. Buy a refurbished mobile phone and save your money.
The best place to buy reconditioned or refurbished cell phones is from the service prvider that you use. They usually have these phones that were returned by users.