When you have paid more than you have charged to your credit card account. Alternately you may have paid considerably in advance before receiving the bill.
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When business receives money in advance....
You can, but you'll still have to pay the balance monthly until it's paid off. Incidentally, if you're closing an account to help your credit, research shows that closing accounts in good standing can often ding your credit.
If an account has a credit balance the customer must have overpaid on their account or a credit was issued by the company and posted to the customers account, resulting in a credit or negative balance.
The normal balance in a capital account is a credit. Capital is a balance sheet account. Assets = Liabilities + Capital
Is a credit balance in a vendor subsidiary account an unpaid balance owed?