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What will you do if the guest request for a baby crib and at the same time another guest request for room cleaning which one you will do first and why?
When faced with a situation like this, if possible I will send someone separately for each at the same time. If not and I am by myself, I will provide the baby crib first for it is much quick and easy compared to cleaning the room which takes a fair amount of time. I will check the fastest task off the list first.
What else can I help you with?
What will you do if the guest request for a baby crib and at the same time another guest request for room cleaning which one you will do first and why one guest requested for a baby crib and for room?
It's far quicker to source the baby crib - than clean a room. A room cleaning can wait ten minutes until you find a baby crib !
What will you do first if one guest requests for baby crib and almost the same time another guest requests for room cleaning?
I would prioritize the request for the baby crib, as it is likely more urgent for the guest with an infant. I would quickly inform the housekeeping team about the cleaning request and ask them to handle it as soon as possible after fulfilling the crib request. This way, I can ensure both guests receive prompt service without compromising their needs.
One guest requested for a baby crib and almost at that time another guest requested for room cleaning. Which one will you do first?
Unless the guests were both talking to you at the same time one must have been first. I would deal with the first one first.
What will you do if the guest vomiting on the floor while you are still cleaning?
Check the guest first if he/she is okay then, inform to the supervisor.
When is the appropriate time to buss out used wine glass of a guest?
There are three times when this should occur. 1) when the guest asks for another glass. 2) when the guest asks for a different kind of wine. 3) when the glass the guest currently has is faulty in some way, ie. a crack, chip, smudge, ect.
What is cleaning procedure and frequency schedule for cleaning the guest room?
Once a month
What will i i do if the one guest requested for a baby grid and the other guest requested for room cleaning?
You should prioritize the requests based on urgency and guest needs. If the baby crib is needed immediately for a guest, you can arrange to have it delivered to their room first. Afterward, coordinate with housekeeping to schedule the room cleaning for the other guest at a convenient time. Always communicate with both guests to keep them informed about the status of their requests.
How do you give solution for the guest problem?
First you just cheak what is the problem going on there, then you cheak who made a mistake and finally u just request with the guest ask apology with him. finaly he will be cooll
What will you do if the guest vomited while your cleaning?
First call a physician and secure the guest, making sure to keep them on their side to prevent choking. Once the guest is done being assessed clean up the room to assure maximum comfort for them to rest.
How did you handle the cleaning of room where the guest remained inside the room?
Cleaning a room with the guest present can be uncomfortable for both the guest and the worker. At times conversation can lighten the tension. As always a spectacular job with respect for the client is demanded.
How did you handle the cleaning of the room where the guest remained inside the room?
Cleaning a room with the guest present can be uncomfortable for both the guest and the worker. At times conversation can lighten the tension. As always a spectacular job with respect for the client is demanded.
What would you do if the guest vomited on the floor while you were cleaning?
I will clean the floor en take my guest to the hospital.
