im sorry mam but our hotel is fully booked right now but i can refer you to our sister hotel.
If you are the hotel clerk, then very nicely explain that all the rooms have been booked for the night and then offer to help them find another place to stay.
Call the hotel and request it. If the room is booked ask for their nicest room available.
The Palm Hotel in Dubia has 381 rooms and suites. Including two presidential suites and conference and business facilities. If all the rooms are fully booked throughout the year then guest numbers could exceed twenty thousand.
usually no, although some hotels might have different policies....but if the hotel is fully booked it probably means that your room will be taken by someone else right after you leave usually no, although some hotels might have different policies....but if the hotel is fully booked it probably means that your room will be taken by someone else right after you leave
If you are the clerk, kindly explain that your hotel is full and there are no rooms available. Help the customer find other suitable lodging in the local area.
example of telephone conversation
One can simply go to the hotel manager and he would be more than happy to supply one with more guest towels. One can also just phone the hotel to arrange this beforehand.
If the hotel is overbooked and there is no chance of a room then you should find another room as soon as possible. * Is there a guest who can move out of a single room? * Are there any other hotels in the town? * Are there any Bed and Breakfasts in the town. * If it is a wedding, can one of the relations move out of the hotel and stay in someone's spare room? This would leave a hotel room free.
To name few problems encountered by a front office desk agent in a hotel: 1. Overbooking: Eg. When the hotel is already fully-booked and here comes a guest with a confirmed booking through a travel agent (online booking). Trouble right? 2. Negligence of task: Eg. Guest requested for a wake-up call and the desk agent forgot to do it. THATS NICE I GOT A KICK OUT OF IT AT SCHOOL
A maid cleans a hotel room at least once a day. However, if guest chose to not have their room clean, a Do Not Disturb sign can be placed on the outside of the guest room door. In addition, if a guest need service, they can request additional necessities by locating the service desk.
They have booked rooms at hershey hotel they will be in the cottages...