The person that gave you that message can not answer it themselves,
but they have sent (forwarded) your message to someone that can help.
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It technically means he/she ignored your incoming call. However, depending if it leads straight to the voice mail. It's signifying that the phone is turned off as well.
A change message is a message that has been forwarded many times, and usually contains audio.
You will need to forward your calls. Each company is different in how a call is forwarded. Call your customer service for more details.
call
Yes.