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What is the difference between people processing service and possession processing service?
people processing means the services aimed at physical care-
for eg
health care ,
restaurants
hospitals
hairstylists
spas..etc
possession processing- are the services which at aimed at physical pocession anf tangible assets.
eg repair and maintenance
after sales services --mobile ,electronics ...
laundry
housecleaning services
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Distinguish between People Processing Service and Possession Processing Service?
with people processing, customers must physically enter the service factory and corporate with service operations. managers must also think from the customers view to identify benefits created and non financial effort like time and mental effort.
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