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What is the difference between desired service and adequate service?
Wiki User
∙ 12y ago
Desired service is what the customer expects that they should receive.
Adequate Service is just the minimum service that the customer expects to receive.
Superior service goes over and beyond Desired or Adequate Service.
Wiki User
∙ 11y ago
Wiki User
∙ 12y agothe difference between the two is the zone of tolerance
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What is difference between desired service and adequate service?
the difference between the two is the zone of tolerance
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