0
Still curious? Ask our experts.
Chat with our AI personalities
Blake
Professor
SteveAdd your answer:
Earn +20 pts
Who could benefit from having a call answering service?
All businesses can benefit from having a call answering service but the ones who would benefit the most are attorneys and medical professions in specific.
What is the purpose of a company having an online answering service?
The purpose of a company having an online answering service is to provide 24 hours customer service, it helps the company appear more professional and manage their customers effectively.
How Answering Services Keep Customers?
If you run a business that is dependent on regular customers in need of your services, you can expect to lose customers if you don’t have answering services available. Whether the business is in the health care industry, offers plumbing services or provides any other vital service, customers will have emergencies that require immediate attention. If a business can’t provide answering services to take emergency phone calls, customers will certainly go elsewhere to a service provider who does. Imagine having an emergency and having the choice between a company that leaves customers with no way to contact service providers and one that does provide emergency access through answering services. Most customers would choose the company that provides a way for the provider to be reached after hours and on days when the business is closed in case such an emergency should occur. It just takes one emergency situation for a customer to learn just how reliable a service company really is. A doctor, lawyer or other professional who can be reached through an answering service will have the confidence of a customer who has to make use of this service. A messaging service can get word through to the service provider, giving the customer enormous peace of mind as well as helping to solve the emergency problem. Business answering services make it easy for customers to stay with a service provider for a long period of time, confident that the provider will be able to take care of a serious situation. Without that confidence, customers may look to other, similar providers who can instill that peace of mind. Losing the basic customer base may happen slowly, but a steady retreat of customers will erode the profits of a business. Customers who choose to patronize businesses who do use these business services will build up the competition, giving those businesses both their business and their positive word of mouth over time.
Explain the difference between connectionless unacknowledged service and connectionless acknowledged service. How do the protocols that provide these services differ?
-Unacknowledged connectionless service consists of having the source machine send independent frames to the destination machine without having the destination machine acknowledged. Most LAN's use this service. -Acknowledged connectionless service in this service there are no logical connections used but each frame sent individually acknowledged. In this way the sender knows whether a frame has arrived correctly. It is useful on wireless systems.
How can one be sure their business instant messenger service is secure?
One can be sure their business instant messenger service is secure by having a multi-level security system in place. Password to enter the service for business communications should also be encrypted.
