expert power: is the capacity to influence other people because of specialized knowledge referent power: is the capacity to influence other people because their desire to identify personally with you
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Expert power comes from one's knowledge and skills, while referent power stems from admiration and respect that others have for an individual. Expert power is based on expertise and competence, whereas referent power is based on personal relationships and charisma. Expert power is gained through experience and education, while referent power is gained through likability and interpersonal connections.