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Salesforce and Microsoft Dynamics 365 are two of the leading Customer Relationship Management (CRM)solutions in the market, providing sales, marketing, and customer service departments with some of the most robust features and capabilities on the market.

Choosing the right CRM system for your organization requires not only a thorough understanding of what each package offers, but also an understanding of the additional add-ons, customizations, and integrations to existing business systems and processes for future scalability.

Difference Between Dynamics 365 and Salesforce

Biggest differences between Dynamics 365 and Salesforce are deployment and integration options. Salesforce was designed and built for the cloud, and with Software as a Service (SaaS) making up nearly 50% of total CRM software revenue, it’s no wonder that Salesforce is the leading cloud CRM. By comparison, Dynamics 365 allows flexibility to choose the best model for your organization, offering cloud, on-premise, and partner-hosted deployment options.

We can see many similarities and differences when we will explore which CRM will best suit your needs.

Know More: Dynamics 365 CRM Customer Service Solutions | SA Technologies

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adhiraj patil

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5y ago

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Q: What is difference between Salesforce and Dynamic 365?
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