A Spa Concierge is similar to a Hotel Concierge. He/She takes the customer around the Spa explaining all the services offered at the Spa. In some Spas, the Concierge also gets incentives to promote the services to increase the number of services a customer purchases.
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A spa concierge is a member of the hospitality staff who helps patrons plan and customize their spa treatments. They make recommendations, arrange appointments, give information about spa service, and guarantee that visitors have a smooth and pleasurable experience.