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What does a error code 80169d3a mean?

Updated: 9/28/2023
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Wiki User

12y ago

Best Answer

Title should actually read status code 80169d3a in the case of Xbox codes.

Anyway,

It means that your subscription has been suspended because you did not pay with your credit card (usually because of overdue/exceeded balance, cancellation, or expiration). I received this code when trying to redeem a prepaid subscription. I've heard it also happens with points.

Basically, the X-box is trying to login via the old credit card # (rather than the code you are submitting). This can be resolved by logging into your account online and removing the credit card(s) that is/are on your account (or calling them and asking them to) . Once you have done this, logout, login, and re-enter the code. Viola.

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Wiki User

12y ago
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Q: What does a error code 80169d3a mean?
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