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As a team leader you must:

• Present work schedules to your team in a way

which makes them easily understood and can be

referred to regularly.

• Assess the effectiveness of your present

workforce levels and the progress towards teams

work targets.

• Have access to information on your team such as

current payroll records.

• Ask for feedback from the team.

• When records/feedback is analysed, be able

to identify areas for improvements in workforce

levels and/or work schedules.

You can ensure that suffi cient team members are

available by:

• Having contingency plans in place for sickness,

unexpected tasks and busy periods of time.

• Avoiding too many team members being on

holiday/days off at the same time.

• Installing as much fl exibility in your workforce as

possible.

• Plan for tasks with a high workload.

• Where possible, mix the level of skills and

experience of staff.

• Consult team members when producing team

rotas as this helps to create a culture of fairness

and mutual support and takes into account any

requests for holidays or days off.

• Avoid being seen as favouring one team member

more than another by weighting unsocial hours

unfairly.

Glossary of terms

Work schedules - Work schedules are ab

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11y ago

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pay the employers keep it clean the hotel or restaurant

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15y ago
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A HLM job is to make sure the bell hops and every one else i doing there job properly.

And to

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13y ago
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Q: What are the responsibilities of a team leader in a hotel?
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