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As a team leader you must:
• Present work schedules to your team in a way
which makes them easily understood and can be
referred to regularly.
• Assess the effectiveness of your present
workforce levels and the progress towards teams
work targets.
• Have access to information on your team such as
current payroll records.
• Ask for feedback from the team.
• When records/feedback is analysed, be able
to identify areas for improvements in workforce
levels and/or work schedules.
You can ensure that suffi cient team members are
available by:
• Having contingency plans in place for sickness,
unexpected tasks and busy periods of time.
• Avoiding too many team members being on
holiday/days off at the same time.
• Installing as much fl exibility in your workforce as
possible.
• Plan for tasks with a high workload.
• Where possible, mix the level of skills and
experience of staff.
• Consult team members when producing team
rotas as this helps to create a culture of fairness
and mutual support and takes into account any
requests for holidays or days off.
• Avoid being seen as favouring one team member
more than another by weighting unsocial hours
unfairly.
Glossary of terms
Work schedules - Work schedules are ab
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