What are the functional and non-functional requirements of hotel online booking system?
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Functional requirement
For customer
• Track/ search of available room
• Responsive booking engine (Auto email including popups and welcome message)
• Multiple language and currency support
• Cancellation
• Modification
• Packages
• Make payment
• Incorporation
For hotel staff
- Book room and send confirmation email
- Issue bills
- Add and update guest list
- Generate report