What are the duties of a Walmart CSM?

Answer 1

A little bit of everything! Running the front end of the store firstly by assuring scheduling adequacy and customer concerns. You will handle large sums of money at any given time throughout your shift because you are responsible for all money related matter throughout the store except simple transactions done at the register and Lumis transactions done in the cash office. You will be standing on your feet all day minus your breaks doing money exchanges, loans, key turns, price checks or anything else that may come up during your shift that no one else can do... could be as simple as standing as a door greeter while one is on break, being a cashier, maintenance, etc. Also all customer complaints are directed at you! You also are in charge of making sure cashiers get lunches and breaks and return in a timely manner. It is a lot of work and kind of stressful at time especially if there is not more than one of you at any given time...

Answer 2

Oh, dude, a Walmart Customer Service Manager (CSM) is basically the MVP of handling customer complaints, overseeing cashiers, and making sure the store runs smoothly. They're like the peacekeepers of the retail world, mediating conflicts and keeping the chaos at bay. So, yeah, they're kind of a big deal in the Walmart universe.