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general communication is basically a normal way of talk between two individuals which includes the use of simplest language which is understandable to both the parties. technical communicaton is a communication on the buisness & professional level by the use of proper profesionall words or languages.
The general rules for written communication are to check spelling , maintain a professional tone (no capital letters) , and always have a warm signature.
General communication for all but Technical communication for specific peoples . Because technical communication has a proper way to communicate but in general there is no proper way to communicate.
In general communication, you refer to people by their name. In a business situation, you may use sir or madame.