answersLogoWhite

0


Best Answer

Describe the information to be given when transferring calls or leaving messages

User Avatar

Wiki User

9y ago
This answer is:
User Avatar

Add your answer:

Earn +20 pts
Q: The information you should give when transferring calls and taking messages?
Write your answer...
Submit
Still have questions?
magnify glass
imp
Continue Learning about Communications

If a customer is taking awhile to get their point across but you know the answer to their question you should jump in and offer the answer?

You probably should.


What should be asked when taking a telephone message?

When taking a message on the phone (assuming you don't have an answering machine), you need to know these things about the caller:NameWho they want to talk toWhy they calledWhen they can call backUrgency of call


what are some descriptions of a clerial job?

Did you mean a clerical job? Some of the basics of this job are answering phones, directing calls, taking and delivering messages, filing, faxing, emailing, pretty much whatever they ask you to do. In the modern field, good computer, people, and filing skills are a must.


What kind of costs are associated with poor or ineffective business communications?

Poor or ineffective business communication can weaken decision making because of late, unreliable information; slow down problem solving by taking more time to understand problems and delaying time to create solutions; missing warnings of potential problems from rising business costs to critical safety issues; lower productivity, causing higher costs; weaker business relationships; less persuasive marketing messages; and less professional images for employers and companies.


How do teenagers use codes in emails and instant messages?

Well in some cases symbol combinations as basic as :) or :( or <3 can be recognized by most programs as face codes and the code would be sent out as an emot-icon (emotion-icon) created by the program the messaging is taking place, but this is a pretty basic perspective.

Related questions

What is wrong when your htc wildfire Android phone will not send sms messages?

Their is either a problem with the service network or you should try taking your battery out for about a minute.


Where can I find information on taking a forensic science test?

To find information about taking a forensic science test, one should look look at information on schools and check out those that serve as registered testing centers.


What you should do when taking a message?

Messages may either be left as voice-mail messages for the person being called or written down by someone else. If you are writing down the message, use a telephone message form to fill in the appropriate parts.


What is the job responsibilities of telephone operator?

I would list all of the job duties you did as telephone operator (multi-line phone system, taking messages, transferring calls). Just be sure you list all of duties you performed in this position.


When transferring a client most of the clients weight should be supported by the nurse aides?

before taking the oral temperature of a client has just finished a cold drink, the nurse aide should wait


What should a pregnant woman do before taking the drug epoetin?

Women who are pregnant or who may become pregnant should check with their physicians for the most up-to-date information on the safety of taking this medicine during pregnancy.


How long before the ACT test should I begin ACT Tutoring to maximize my score?

You should begin paying a tutor 1-2 months before taking the exam. If you begin tutoring earlier than 2 months you will not retain as much information. You want the information to be fresh and recent when taking the exam.


When taking information from a reference book what Information must go inside the parentheses?

When taking information from a reference book, what two bits of information must go inside the parentheses


What are the rules for taking a dog on a plane from Louisiana to fairbanks Alaska?

It will vary depending on the airline. You should contact your airline for the best information.


What do professional telephone skills ensure?

They ensure calls are dealt with politely and skilfully - either routing them to their destination, taking a message, or arranging for a call back if a person is unavailable. Message taking should be accurate and date/time stamped so the absent person can deal with messages in the order they were received.


When taking a message name two reasons why it is important to read back the details to the caller?

When people leave messages for someone, it is important that the information be simple, yet accurate. It is important to read the details back to the caller to ensure that their contact information and brief message are correct and ready to be given to whom they were trying to contact.


Is there public transpotaton from San Diego to San Francisco?

Greyhound is one option. Another is taking the Amtrak Pacific Surfliner to Los Angeles, transferring to the Amtrak Coast Starlight, and taking a bus from Emeryville to San Francisco.