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In the hotel industry, the food and drinks served for eating purpose are called tangible products. The luxuries provided by the hotel to the customers are called intangible products. For example Air-conditioned restaurant supply food and drinks to the customers which is a tangible product and the chillness provided to the customers is an intangible product.

T.J.SURUTHI, H-63, Palaami Enclave, New Natham Road, Madurai-625014

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Q: Tangible and intangible products of hotel?
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