Yes they are great do not listen to what people say about it being horrible. If it is a young child getting their ears pierced ask if the manager can do it; they have more experience. If it is someone older I personally don't think you need to make them get the manager to do it as the other people do it just fine. They all have to go through training. So they are are pros.
However, bear in mind that the Claire's training course is extremely basic. So, if you want a standard gauge ear lobe piercing then by all means go to Claire's. If you are looking for something more complex, or a piercing through cartilage (any part of the ear apart from the lobe) then it would be a better idea to seek out a reputable local piercer as Claire's generally pierce using a piercing gun (a machine which pushes a sharpened stud through the ear) which can be perfectly fine for the ear lobe but may cause damage to the ear cartilage.
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