If your phone is not ringing, your ringer volume may be turned off. Adjust the volume for the ringer by pressing the ^ button repeatedly during an incoming call.
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Your ringer volume may be turned off. While an incoming call is ringing, try pressing the ^ button repeatedly.
Your volume on the ringer may be turned off. During an incoming call, repeatedly press the ^ button. If that doesn't work, you may need to contact the company technical department.