These are the steps:
1. Scroll to your password that you want to change then unlock the lock
2. Take the side off that comes off
3. Change the letters to your new password you have chosen
4. Put the side back on and lock
There you go! That's how I always change mine.
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There are a few ways that you can reset your 5 letter WordLock if you have forgotten the combination. One way is to use the reset tool that comes with the lock. This tool is a small rod that is inserted into the lock in a specific way in order to reset the combination. Another way to reset the lock is to contact the manufacturer and request a new combination.
Undo the bolt
To reset the Cellini 3-digit suitcase lock, you typically need to locate the reset button, which is usually found near the dials. Press and hold the reset button while you set your desired combination on the dials. Release the reset button once you have set the new combination, and test the lock to ensure it opens with the new code.
It depends on the make of the lock. Many time you need to know the combination. Sesame locks require a pin that goes in the shackle hole when the shackle is 180 degrees from open. Master combination locks with a scroll combination require a reset key that can only be used when the current combination is known in order to change. Other padlocks require the lock to be open and the shackle turned 180 degrees and pushed down while setting the combination.
Contact someone who sells safes or do it yourself following the information here http://www.instructables.com/id/crack-and-reset-an-electronic-safe/